Mobile Banking Gets an Upgrade from Dama Financial by LeafLink
Since welcoming Dama Financial into the LeafLink family in 2024, our vision for the two companies has remained the same: to provide cannabis operators with a best-in-class suite of financial service tools that facilitate more efficient business operations. As we got to know the Dama product, the first major area for improvement we identified was the mobile banking experience. Most of our customers already used the app, and we knew they would come to rely on it even more in this fast-paced industry.
So our product team set out to learn about our customers’ needs, how they were using the current app, and how we could make that experience even better. We identified several themes that we could improve throughout the application:
- Performance and reliability
- Security and login experience
- Visual presentation and user experience
We rebuilt the mobile app from the ground up to deliver on these goals, and are proud of the finished product we’ve rolled out to customers. Read on to learn more about the new features, or take a tour with this quick video.
How to get started
If you already use the Dama app and have automated updates turned on, you’ll get an auto prompt to update your app. If you haven’t downloaded it yet, you can get it in a few short steps below:
Not a Dama customer yet? Learn more about banking on the go and our other built-for-cannabis features at https://www.leaflink.com/banking.
Key Improvements
Performance & Reliability
In today’s digital world, it isn’t enough to provide trusted banking services–the supporting technology needs to work too. We’ve made a number of changes to help the app run faster and more predictably, giving you service you can count on anytime, anywhere.
Security & Login Experience
We’ve implemented a world class authentication solution to power our login experience. This means even better security and reliable multi-factor authentication codes delivered via your preferred method. We’ve also made it easier to complete transactions without having to re-authenticate, so you can move quickly without compromising security.
Visual Presentation & User Experience
Banking with a best-in-class partner should look and feel like a best-in-class experience. We improved all of the app’s features, incorporating fresh designs and utilizing modern patterns to create a fully usable on-the-go banking experience that feels familiar and intuitive.
What Else Can You Do With the App?
If you haven’t used the Dama mobile app yet, now’s the perfect time to give it a try. Here are just some of the things you can do:
Monitor account activity and approve requests
We’ve made it easier to find the information you need on your accounts and quickly take action on requests that need your attention. You can even approve requests for outgoing payments from the account home page.
If you manage multiple companies with Dama, we’ve also made it easier to toggle between your companies’ accounts with a simple tap.
Initiate internal and external transfers
Move money between Dama accounts or to external partners with a few simple steps, and find partners easily with our new search functionality.
Deposit checks
We’ve fully revamped our remote check deposit functionality to be more intuitive and reliable, so you never have to mail another check. With our new app, you can deposit checks up to $100,000 completely electronically!
Schedule cash pickups and change orders
Handling cash ops on the go has never been easier. Schedule a cash pickup, change order, or both in just a few quick taps.
Access help articles and contact support
For those times when you’re stuck, we’ve made it easier to access the help articles you need or contact support to troubleshoot your issue. Check out the updated Online Account Center (OAC) user manual, which now includes mobile-specific articles for all the most common actions.
So far, our customers have been loving the new experience, and we look forward to making it even better in the future.
What’s next for Dama Financial and LeafLink?
The mobile app was just the beginning. We’ve set our sights on a number of other opportunities to streamline your financial operations with integrated tools and benefits for operators using both systems. Stay tuned for more–coming soon!
LeafLink Financial Services, LLC, providing services under the Dama Financial brand, is a fintech company, not an FDIC-insured bank. Banking services are provided by OMB Bank, First Option Bank and Dart Bank, Members FDIC. Deposits in checking and savings accounts are held by our banking services partners